Warranty
All products come with a 1 year manufacturer's warranty.
Before requesting a return, contact us. We can typically resolve your concerns by troubleshooting your situation first.
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Repairs
Request HelpIf your order arrived damaged or you need help with a replacement part, contact us first & we will assist.
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Returns
Request a ReturnProducts are returnable within 30 days of receiving the order. Product must be unused due to bio-security concerns.
FAQs
My order arrived damaged, what should I do?
You should contact us immediately so we can diagnose the situation and determine if the order should be returned or if we can resolve with replacement parts.
Should I request a return or repair if a part breaks?
We suggest contacting us upon delivery if you notice any concerns. We can send replacement parts after diagnosing your situation. We are here to help :)
What if my product is outside of the warranty window?
If your product is outside of the return window and the warranty window, we suggest contacting us to see how we may assist.
What falls under the warranty policy?
Our warranty policy covers manufacturer defects when it comes to mechanical, electrical and structural issues. Our warranty does not cover typical wear and tear.
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Assembly Manuals
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